Privacy Policy

Last updated: August 24, 2026

SPS helps customers request vehicle spare parts and services from vendors. This Privacy Policy explains what information we collect, how we use it, and the choices users have.

Information We Collect

• Account information such as name, phone number, email address, and login details.
• Customer request information such as vehicle details, requested parts, addresses, notes, and uploaded request images when provided.
• Vendor information such as business name, contact details, location, shop image, and offer details.
• Technical information such as device identifiers, Firebase notification tokens, app activity, and authentication tokens needed to operate the service.
• Support messages and contact requests submitted through the app.

How We Use Information

• To create and manage user and vendor accounts.
• To process spare part requests, offers, orders, delivery options, vouchers, and related service activity.
• To send service notifications, account updates, and support responses.
• To improve app reliability, security, customer support, and service quality.
• To comply with legal, fraud prevention, accounting, and operational obligations.

Sharing Information

We share only the information needed to operate the service. For example, customer request details may be shared with relevant vendors so they can prepare offers, and selected vendor information may be shown to customers. We may also share information with service providers that help us host, secure, notify, analyze, or support the app.

Data Retention

We keep account and service records for as long as needed to provide the service, resolve disputes, meet legal or accounting requirements, prevent fraud, and maintain business records. Users may request account deletion using the Delete Account page.

Security

We use reasonable technical and organizational safeguards to protect personal information. No online service can guarantee absolute security, but we work to limit access to personal information to authorized use.

User Choices

Users can update some account information in the app. Users can also request account and personal data deletion through the deletion request page.

Children's Privacy

SPS is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes To This Policy

We may update this Privacy Policy when our service, legal requirements, or data practices change. The updated version will be published on this page with a new last updated date.

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