Delete Account

Last updated: August 24, 2026

You can request deletion of your SPS account and associated personal data at any time.

How To Request Deletion

1. Send an email to cl@gmail.com from the email address linked to your account, or include the phone number used for registration.
2. Use the subject line: Delete my SPS account.
3. Include your name, phone number, email address, and whether your account is a customer account or vendor account.

You may also contact support at +201221274710 to start the deletion request.

What Will Be Deleted

• Your account profile information.
• Authentication tokens and notification tokens linked to your account.
• Customer addresses and vehicle information linked to your account, where deletion is legally and operationally possible.
• Uploaded profile or request images linked only to your account, where applicable.

Data That May Be Retained

Some records may be retained when required for legal, accounting, fraud prevention, dispute resolution, or service integrity reasons. This may include order history, transaction records, vendor offers, support messages, and records needed to complete active requests. Retained records are kept only for as long as necessary for those purposes.

Processing Time

We aim to process account deletion requests within 30 days after verifying account ownership. We may contact you if more information is needed to verify the request.

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